Today I want to talk to help everyone of you become a follow-up specialist.
Follow-up is the process of moving people from first time guest to fully engaged member.
It is all about helping them take the next step.
We will…
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This is a leadership talk given by Blane Young (our Communications Pastor) and Bill King (our Guest Services Director).
As we continue to pull back the curtain and give you a backstage pass to the workings of Family Life Church, we are going to focus exclusively on Guest Services.
From waving at you in the parking lot when you pull in to making sure you have all the information you need to plug into Servant Leader teams, this team does it all. And if we zoom out, the big picture of what they do is about making people feel comfortable so they can experience a dangerous message.
We are going to let you see the heart behind Guest Services as well as take you through their streamlined training.
Why do we do what we do in Guest Services? Why does Guest Services even exist?
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For the past couple of months we have been pulling back the curtain and giving you a backstage pass to the workings of Family Life Church.
In an effort to transfer the DNA of our church culture into your heart, we talked about our core values: Love, Evangelism and Excellence.
We shared our mission statement: To lead people to become fully devoted followers of Christ.
We have talked in depth about delegation and evaluation.
So we have talked a lot about the what, today we are going to talk about the why.
Why do we do what we do?
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